Add cross-platform comment linkAs podcasts are often scattered across multiple streaming or listening platforms, it is often difficult for podcasters to gather audience feedback. Through Firstory's cross-platform comment function, listeners are able to send in their comments from the various streaming platforms into Firstory. Creators can easily read, respond, and interact with listeners through our double-layered message function.
Watch this short video tutorial on how to add comment link:
Simply press the "Add commSome readers
Replying to listeners' comments on Apple PodcastsApple Podcasts does not allow podcasters to reply to audience comments through hosting sites. You may directly respond to the comments on your podcast or encourage listeners to use Firstory's message function, where you will be able to conveniently respond.
Apple Podcasts audience ratings are not immediately displayed (httpsFew readers
View Apple Podcasts comments across countriesEffectively gathering and managing your audience feedback can be beneficial for your podcast growth. The increased chances in interaction can also facilitate a co-creation process with your listeners. Apart from Firstory's cross-platform comment function, we also provide the best tool to manage your Apple Podcast reviews.
Before this function was introduced, creators have to view audience comments on Apple Podcasts, which can be eFew readers
Replying to audience commentAs podcasts are often scattered across multiple streaming or listening platforms, it is often difficult for podcasters to gather audience feedback. Through Firstory's cross-platform comment function, listeners are able to send in their comments from the various streaming platforms into Firstory. Creators can easily read, respond, and interact with listeners through our double-layered message function.
Methods to reply to comments
From Firstory Studio Dashboard, select "Audience FeedFew readers
Apple Podcasts audience ratings are not immediately displayedPodcasts are transmitted via RSS; and major streaming platforms such as Apple Podcasts do not regularly update changes and reviews on a real-time basis. Each platform has its own updating speed, and it takes about 1 to 3 days for audience ratings to show on the Apple Podcasts app.
Add cross-platform comment link
Replying to listeners' comments on Apple Podcasts (https://help.firstory.Few readers
Delete unwanted spam commentsThe Audience Feedback Comments section is a great way to obtain feedback from your listeners. However, it is inevitable that the number of spam and malicious comments may increase due to the increase your listeners and downloads.
To deleted unwanted comments:
Go to Audience Feedback from the side menu
Go to the CommFew readers
Deleting your own commentsYou can find the delete button on the upper right corner of the comment.
You may only delete your own comment and cannot delete others' messages.
Add comment link
Deleting unwanted spam comments
Replying to listeners' cFew readers
Voicemail functionVoicemail is one of Firstory's interactive features. The audience can send voice messages through Voicemail. You can download and use them in future episodes. Audience interaction can enrich your podcast!
Watch this video for a short tutorial on Firstory Voicemail:
Step-by-Step in Text:
Set up the podcast's personal website through Promotion Settings Personal Website Activiate Personal WebsiFew readers