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Articles on:Account Management
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Categories

  • Getting Started
  • Hosting and Switching
  • Distributing your Podcast
  • Monetization and Donation
  • Sharing Your Podcast
  • Account Management
  • Audience Interaction
  • Firstory Mobile
  • Music Library
  • Managing your Podcast
  • Recording and Production
  • Data Analytics
  • Other Special Features
  • Enable Two Factor Authentication
    Log into your Firstory Studio Account Select your avatar on the upper right corner Click "My Account" Tick the box for "Enable two factor authentication." Press Save. When two factor authentication has been enabled, every log in will require: (a.) Your account and password (b.) The verification code sent to your eFew readers
  • Delete account
    If you wish to delete your account, please write to : support@firstory.me We'll help you delete your account.Few readers
  • Deleting my podcast
    From Firstory Studio, go to the "All Podcasts" page and find the podcast you want to delete. Select "Delete." Select "Delete my podcast" and put in the reason for deletion. If you simply want to switch hosting platforms, select "Do a 301 redirect" instead. (https://storage.crisp.chat/users/helpdesk/website/1712bac1dbd1c000/e50311c6-c21b-46da-ad5e-ad5Few readers
  • Change password
    Go to My Account from Firstory Studio. Select "update password." Enter your old password and your new password. Click Confirm.Few readers
  • Register or Upgrade to Paid Plan
    New User Sign Up From the Sign Up page, select the plan of your choice as well as the payment charging method. This switch can be changed between "Monthly" and "Yearly" from the top. You may then sign up using email, Facebook, or Apple ID. Registered User If you already have a Firstory account, log into your Firstory Studio account. Click on your avatar on the upper rightFew readers
  • Team member management
    Team members may utilize the same account to manage their podcast. As the demand arises, we will add multi-account management and permission setting options in later versions.Few readers
  • What's in the Firstory Enterprise Plan? How do I register?
    As of this moment, we do not limit the Enterprise Plan's contents and features. Feel free to contact us, and we'll be glad to customize the plan according to your needs.Few readers
  • Firstory customer service & tech support
    Firstory is committed to helping podcasters with all things podcasting. We solve simple to complex issues including from podcast distribution, data analysis, to monetization. Contact Us Our customer service chat box can be found on the lower right corner of Firstory Studio. This is the easiest and fastest way to reach the Firstoy You may also send in an email at support@firstory.me and describe the issue you have faced. Waiting Time BFew readers
  • Change Firstory Studio language settings
    Once you've logged into your Firstory Studio account, click on "My Account" from the upper right corner dropdown. Change the language. As of this moment, available language settings include: English, Chinese, and Japanese. Related articles: How can I change my password? Editing podcast information (https:Few readers

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