Replying to audience comment
As podcasts are often scattered across multiple streaming or listening platforms, it is often difficult for podcasters to gather audience feedback. Through Firstory's cross-platform comment function, listeners are able to send in their comments from the various streaming platforms into Firstory. Creators can easily read, respond, and interact with listeners through our double-layered message function.
Methods to reply to comments
- From Firstory Studio Dashboard, select "Audience Feedback" > "Comments" and select which one you wish to reply to. Select "View Comments" to reply to the thread.
- From Firstory Studio, select the specific episode of your choice from the Episodes page. Go to "comments" and directly reply to the thread.
Note:
- Creators cannot delete audience's comments
- Creators cannot reply to Apple Podcast comments, as they are one-way feedbacks.
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Updated on: 13/07/2022
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