Articles on: Account Management

Firstory customer service & tech support

Firstory is committed to helping podcasters with all things podcasting. We solve simple to complex issues including from podcast distribution, data analysis, to monetization.

Contact Us



Our customer service chat box can be found on the lower right corner of Firstory Studio. This is the easiest and fastest way to reach the Firstoy

You may also send in an email at support@firstory.me and describe the issue you have faced.


Waiting Time



Because of the large amount of messages we receive everyday, our customer service team does their best to reply as soon as possible, with a maximum waiting time of 2 working days.

Firstory Pro users can expect to receive responses to inquiries within 1 working day.

Thank you for your patience and understanding.





Customer Service Portals for Each Streaming Platform

I Want to Delete My Podcast

I Want to Delete My Firstory Account

I Want to Change My Password

Updated on: 23/07/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!